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Shipping Policy


We aim to ship the same day you order on in stock items and items in stock at FOT warehouses. For in stock items cut-off is 3:00PM. Certain warehouses have different cut-off times for shipping orders. Please call for daily cut-off times.

All standard shipments will be shipped UPS PPA or collect on customer account. For freight or local delivery, we offer courier/LTL service PPA. All collect Freight/LTL shipments must be coordinated by the customer to be picked up from our warehouse.

Our company policy does not allow us to contact 3rd party shippers. Customer is responsible for arranging shipment with a third party when shipment is ready. This does not apply to UPS small package shipments.        

Order Tracking
Please call us and we will provide tracking on any outstanding order.

Get It Next Day
Qualifying orders placed from our catalog ship next day at reduced cost. Please select the appropriate shipping option when checking out or ask for details if placing an order over the phone.
*Please see our terms and conditions for comprehensive shipping information.

Secure Ordering
FOT ensures all customer orders are secure. All catalog orders placed online are secured using a USERTrust RSA SSL Certificate. All credit card and order information are processed securely. Information exchanged with any address beginning with https is encrypted using SSL before transmission.

FOT is dedicated to making ordering and shipping easy. Choose the method you prefer:

Ordering Online: FOT offers secure online order processing. Place your order at any time of the day or night right from your desk.
Phone: Call us at 469-916-8090 Monday through Friday 8am-5pm Central Time.
Email: Use the sales email at the top of this page or use the contact form to place orders 24 hours a day.
Location: Come visit us at our Executive Dr location and place your order in person.